Privacy Policy

Our contact details

Name: Trouver Partners

Registered HQ Address (UK): 10 Fitzroy Square, Fitzrovia, London, W1T 5HP

Phone Number: 020 3950 4425

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details, email addresses

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Providing requested service

We use the information that you have given us in order to include on our database

We may share this information with your consent only and in that event, requested aforementioned and discussed product issuers

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting any partner at Trouver Partners or HR

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

How we store your personal information

Your information is securely stored on company database. Information will be stored unless requested to be removed or deleted

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@trouverpartners.com, 020 3950 4425, 10 Fitzroy Square, London, W1T 5HP if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Trouver Partners, 10 Fitzroy Square, Fitzrovia, London, W1T 5HP.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk